INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. What products do you offer?

We offer premium clothing for men, women, and kids, including tees, casual wear, and personalized outfits. Each piece is crafted with quality fabrics and designed to reflect your individuality.

2. How can I place an order?

Simply browse our collections, select your desired items, choose size and quantity, and click “Add to Cart” or “Buy Now.” Follow the checkout process to complete your order securely.

3. What payment methods do you accept?

We accept all major credit/debit cards, UPI, net banking, and Cash on Delivery (COD) for domestic orders.

4. How long will delivery take?

Standard delivery typically takes 5–7 business days across India. Free shipping is available for orders above ₹1,499. You’ll receive tracking details once your order is dispatched.

5. Can I return or exchange an item?

Yes! Returns are accepted within 3 days under specific conditions: items must be unworn, unwashed, and with all original tags. Customized items and certain promotional products are non-returnable.

6. How do I initiate a return or exchange?

Visit our Return Portal or email support@yourbrand.com with your order number. We’ll provide a prepaid return label and process your refund or exchange once the item is inspected.

7. What if I receive a damaged or incorrect item?

Contact us within 48 hours of delivery at support@yourbrand.com with photos of the product and packaging. We will prioritize sending a replacement immediately.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS